Date of publication: 2017-09-02 08:02
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The help desk should be investigating prior tickets to find out if the same issue keeps recurring. Customers become very angry when nothing gets fixed after the first time they call. If you can resolve the issue completely, they 8767 re more likely to be satisfied with your customer service efforts.
Repairs and restoration of old and damaged books, to prolong their use, rebinding and strengthening of old textbooks and paperbacks Read more
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Denise Kenyon-Rouvinez, Patterns in Serial Business Families: Theory building through global case study research
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